The old phrase, “The customer is always right,” seems to be losing it’s significant these days. More and more businesses are competing on price alone and sacrificing quality, customer service and convenience. We at Vibration Solution believe in listening to our customers and providing them with the best products and service every day. For more than 5 years this has been our goal and we have stuck to it.
As a result we’ve constantly improved our Silent Feet washing machine pads, our shipping services, our payment methods and our website. Each time you email or call us with a comment we log it and carefully consider how to make it happen. Your comments have brought you things like PayPal payment options, free shipping options, less expensive international shipping, faster shipping, faster processing, easier returns, a 10 year warranty and a 1 year return policy to match our 100 percent satisfaction guarantee. Plus, you keep telling us that you like that we manufacture our products in the USA so we’ve even expanded our production plant, hired more people and launched new products. Your business has allowed us to create new American jobs.
We’ve also worked to make our industry leading Silent Feet washing machine pads even better. A few years ago we updated our entire line of Silent Feet to use two types of vibration absorbing rubber. We also added molded rings to help center and stabilize the pads under your washing machine and dryer. We improved the felt on our sliding pads to make them more durable and versatile. We believe wholeheartedly in listening to our customers and providing them with the best anti-vibration products and services.
Our products are now available from the following websites to give you the freedom to purchase in your favorite way.